Cancellation and Rescheduling Policy

Customers can request cancellation or rescheduling through their account. The standard online cancellation window is 24 hours before the appointment.

Requests within the cancellation window may require manual review and may be subject to reasonable costs already incurred, subject to applicable consumer rights.

If Yasran Services or the assigned professional cannot provide the confirmed service, we will offer a suitable alternative, reschedule, credit or refund as appropriate.

This template requires legal review before launch.